Refund policy
Customers are required to notify THE H STITCHES of a defective item within 24 hours of receiving the shipment, otherwise it is deemed that the product was received in a good condition.
Exchanges
Exchanges are only allowed if an item is defective or not as described. Items should be returned within 3 days, unworn, unwashed, undamaged and unused with the original tags attached.
Returns and Refunds
Returns are only allowed if an item is defective or not as described. Items should be returned within 3 days, unworn, unwashed, undamaged and unused with the original tags attached.
Customers would be eligible for a refund, which would be made back to their same credit/debit cards. In the event a payment was done through bank transfer.
Returns and refunds are not applicable for refusing to accept delivery of an order.
Cancellation
Shoppers can cancel their orders within 1 hour of purchase and refunds will be made back to the original mode of payment. Please allow for up to 45 days for the refund transfer to be completed and note that amount refunded will be net of bank processing charges.
Contact Us
- Email us on sales@thehstitches.shop
- For more Info contact on info@thehstitches.shop
- WhatsApp us on +971 56 189 0914